Klaviyo is an AI-first B2C CRM platform designed to unify customer data, communication channels, and intelligent agents for enhanced marketing and customer service, enabling brands to drive growth through personalized interactions via email, SMS, WhatsApp, mobile push, and more. It offers a suite of tools including AI-powered automation for campaigns, flows, and content creation, customer service features like 24/7 AI agents and helpdesks, advanced analytics, and a robust data platform with over 350 integrations, serving more than 193,000 relationship-driven B2C brands focused on real-time personalization and omnichannel engagement.
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